Frequently Asked Questions
FAQ
What is property management?
Property management involves overseeing and managing real estate properties on behalf of property owners. It includes tasks like tenant screening, rent collection, property maintenance, and more.
Why should I hire a property management company?
Hiring a property management company can save you time, reduce stress, and ensure your property is well taken care of. Professionals handle everything from finding tenants to handling maintenance issues
How do you screen potential tenants?
We perform thorough tenant screening, including background checks, credit checks, rental history verification, and income verification to ensure reliable and responsible tenants.
How is rent collection handled?
We have efficient rent collection processes in place, utilizing an online payment method to make it convenient for tenants. We also enforce rent payment policies and handle late payments if necessary.
How often do you inspect the property?
Property inspections are typically conducted before a new tenant moves in, periodically during the lease, and after a tenant moves out. This helps identify maintenance needs and ensures tenants adhere to lease agreements.
What happens if there is a maintenance issue?
We have a network of trusted contractors and maintenance personnel to address issues promptly. Minor repairs are handled based on our discretion, while major repairs are communicated to property owners for approval.
How are property maintenance and repairs managed?
Routine maintenance is scheduled to prevent issues and keep the property in good condition. Repairs are addressed promptly to ensure tenant satisfaction and preserve the property’s value.
How are vacancies filled?
We market vacancies through various channels, including online listings, signage, and local advertising. We handle tenant inquiries, showings, and tenant selection based on thorough screening.
What's included in your property management services?
Our services typically include tenant screening, rent collection, property maintenance, lease enforcement, property inspections, and handling tenant concerns. We offer tailored packages based on property owner needs.
How do you determine rent prices?
Rent prices are determined by assessing local rental market conditions, property features, and comparable properties. Our goal is to set a competitive rent that maximizes your income while attracting tenants.
What is the length of property management contracts?
Contract lengths can vary, but they usually start with a one year term and then go month to month. We offer flexibility to accommodate property owner preferences.
How are financial matters handled?
We provide monthly financial statements detailing income and expenses related to your property. These statements can be accessed through our online portal.
How do you handle lease agreements and renewals?
We draft comprehensive lease agreements that adhere to local laws and regulations. Lease renewals are discussed with both tenants and property owners well in advance of the lease expiration date.
How can I get started with your property management services?
Contact us via phone or email, and our team will guide you through the onboarding process, discussing your property’s specific needs and how we can best assist you.
WHO PAYS FOR MAINTENANCE AND REPAIRS TO MY PROPERTY?
The owner pays for maintenance and repairs, unless the tenant has agreed to assume responsibility for an item. In that case, we will seek reimbursement on your behalf from the tenant.
What is typically involved in preparing a property to be rented?
Typically, you should anticipate preparing the property for tenant occupancy, ensuring it’s in excellent condition. This process may encompass tasks like painting, patching, carpet cleaning, and minor repairs. Maintaining your property in good condition can lead to faster rentals and higher rental rates.
As part of our standard lease agreement, we require tenants to arrange for professional cleaning when moving out. This helps minimize vacancy periods between tenants, ensuring minimal downtime. We expect each unit to be in pristine condition, from the ceiling to the floor, before a new tenant moves in.
Small repairs are included in the monthly management fee. However, if you wish for us to oversee a more extensive renovation, we are more than capable of doing so. Please note that there will be an additional 10% management fee added to the renovation cost in such cases.
